Get in Touch With Us
If something on this site has raised a question, if you've spotted something that needs a second look, or if you'd simply like to share feedback — this is the right place. The team behind Online Casinos Australia reviews offshore casino sites available to Australian players, covering everything from pokies and live dealer games to bonuses, payments and licensing. We take that responsibility seriously, and hearing from readers helps us do it better.
How to Reach Us
Email is the most direct route to our team. Every message is read by a real person, and we aim to respond within two working days. Write to us at [email protected].
To help us get back to you quickly, please include a clear subject line and a brief description of your enquiry. If your message relates to a specific casino, bonus or page on the site, mentioning that upfront means we can direct it to the right reviewer without delay.
What We Can Help With
We welcome all kinds of messages. The most common reasons readers contact us include:
- Questions about our reviews — If you'd like more detail on how we assessed a particular casino, the criteria we used, or what a rating reflects, just ask.
- Corrections and factual updates — Bonus terms change, withdrawal limits shift, and licences get updated. If you've spotted something that looks out of date or inaccurate, please flag it. We take accuracy seriously and review every correction request.
- Feedback on the site — Found something confusing, missing or genuinely helpful? Reader input shapes what we prioritise and how we present information.
- Content suggestions — If there's a casino, payment method, or pokies topic you'd like us to cover and we haven't yet, let us know.
- Partnership and commercial enquiries — If you represent a casino operator or affiliate programme and would like to explore working together, please introduce yourself and outline what you have in mind. We assess all commercial relationships independently and they do not influence our editorial rankings.
- Responsible gambling concerns — If you or someone close to you is experiencing difficulty with gambling, please mention this in your message. We'll point you to appropriate support services, including those available to Australian residents.
What Happens After You Write to Us
When your message arrives, it goes to a member of our editorial team — not an automated filter. We don't send templated acknowledgements as a substitute for a genuine reply. You'll hear back from someone who has actually read what you wrote.
Our standard response window is two working days. During periods of high volume, it may take a little longer, but we follow up on every message. If your enquiry is time-sensitive, saying so in your subject line helps us prioritise accordingly.
About This Site and Its Editorial Approach
Online Casinos Australia is an independent comparison site. We research and review offshore casino sites that accept Australian players, assessing them on the factors that matter most: game variety including pokies and live dealer tables, welcome bonuses and their real terms, Australian-friendly payment options, withdrawal speeds, mobile compatibility and licensing credentials.
Our rankings are based on editorial assessment. Casinos reviewed on this site operate under offshore licences — they are not regulated under Australian domestic law — and we note that detail clearly in our coverage. If you'd like to understand more about how we evaluate and rank casinos, the criteria and process are explained across our review pages.
This site may earn commission when readers follow links to casino operators. That commercial relationship does not determine which casinos are ranked highly or how they are described. Limitations and drawbacks are included in every write-up, including those for the top-ranked options.
A Word on Responsible Gambling
We cover online gambling for Australian adults aged 18 and over. If you have concerns about your own gambling or that of someone you know, the following organisations provide free, confidential support in Australia:
- Gambling Help Online — gamblinghelponline.org.au, available 24/7
- Lifeline — 13 11 14, available around the clock
- Beyond Blue — 1300 22 4636
You can also reach us directly if you need help finding resources — include the word "support" in your subject line and we'll prioritise your message.
Thank you for taking the time to visit this page. Whether you have a quick question or detailed feedback, we look forward to hearing from you. For context on how the casinos listed here are assessed, including pokies selection, bonus conditions and payment options, explore our casino review coverage across the site.